We seek help from JobStreet on the same day (August 23, 2021). We presented all the information we can gather and send it to JobStreet via email. The following day, we received a call from JobStreet as they want to know more details about the incident. We are told that they would do the same with “Andy” (the potential scammer). We asked JobStreet representative how can this happen and why “Andy” was given a login access to our account. It was unfortunate that all our conversation are done through the phone. What we could recall is that the JobStreet representative told us that “Andy” provided a Form 9 & told the JobStreet representative that he is a director/owner of Tech Strongbox.
We cannot believe that with only this little amount of information given and of course with payment made to JobStreet by “Andy”, JobStreet would allow “Andy” to use our account to publish these post. If you look at the 1st image we shared in this post, there were 166 candidates who submitted their application. All of them became potential victims instantly!
During our conversation over the phone, we asked whether JobStreet would allow “Andy” to set up an account on the JobStreet platform if he provide a Form 9. The answer we were given is “as long as he can provide the document”. For your information, the Form 9 and information “Andy” gave JobStreet is fake.
In all our email exchange with JobStreet, they did not admit negligence on their part and they did not apologies to us. Of course, they did try to help us obtain the phone & name (fake identity) and they did carry out their internal investigation (we don’t receive the full report). However, it is not enough to ensure this incident will not happen to any company and any person again. There is no mention or assurance given that they would improve their security or process.